Did you ever wonder how your phone was made? Or what made the parts and assembled the car you drive? There is a high probability that FANUC was involved!

FANUC is the world leading provider of factory automation. Our machine range includes a number of Robots, Cutting, Drilling, and Injection Molding machines, Laser, motors and control systems used in automation.

As a global player FANUC offers the best of two worlds–international career opportunities in a family environment and a dynamic company where people are the center of all activities. We manage diverse projects, we are passionate about our work and due to our continuous development process we set trends in the international automation industry.

 QUALIFICATIONS     

• Bachelor degree, preferably in Engineering.
• Minimum 2 years of experience in Sales field
• Knowledge of FANUC products and competitors would be preferable
• Knowledge of the target markets and industries would be preferable
• Teamwork, presentation and communication skills as well as a high level of intercultural competence
• Preferably living in the Istanbul or Kocaeli region
• Structured and independent working methods and a high sense of responsibility
• Both written and spoken English is an asset
• Driving License and active driving experience
• No travel restrictions in Turkey and abroad
• No military obligations for male candidates

 MAJOR RESPONSIBILITIES

To provide FANUC services with regular visits for periodic maintenance, check-up, training, spare parts reservation, parts renewal (repair) needs of customer in robot, CNC and RM product groups and to sell these services to customers. Following and reporting the KPIs associated with the PTS Sales Manager and/or Head of Customer Services.

Duties and responsibilities include, but are not limited to:

• Fulfil service revenue and profitability targets and increase the capture rate of service products.
• Proactive communicate with customers to understand their needs about aftermarket business with phone calls, emails and periodic visits.
• Propose suitable service products technically and commercially with excellent presentation and communication on-site and on-line.
• Cooperate with product sales team to collect necessary information for aftersales business.
• Cooperate with other service team members to deliver committed service in high standard.
• Record all PTS Sales activities into the Salesforce CRM on daily basis.
• Report to Service Manager weekly, monthly or any time if required.
• Timely feedback sales information on service product by weekly plan and report.
• Building relationships and maintaining contact with other departments.
• Understanding key customers by joint visits with the sales, technical support and service teams.