Gram Equipment is the world's leading manufacturer of advanced equipment and process plants for industrial ice production. With an extensive global network of subsidiaries, agents, sales and service offices and more than 600 employees worldwide, Gram Equipment provides the optimal basis for meeting consumer demands.

The company is constantly striving to expand the range of possible solutions. The goal is to ensure that customers can always respond quickly to the rapidly changing demands of markets and consumers around the world.

At Gram Equipment you will find an informal tone with good and dedicated colleagues. You are offered an exciting and challenging position, where you get independent responsibility and great opportunities for both personal and professional development.

As Gram Equipment Turkey, we are looking for an Internal Service Sales Coordinator for our factory which is in Aegean Free Zone, Gaziemir – İzmir.

About the Role:

At Gram Equipment, we are seeking a proactive and detail-oriented Internal Service Sales Coordinator specialist to play a pivotal role in converting upgrade requests into actionable sales quotes and gaining project approvals. 

This is a key position within our team, responsible for interfacing with upgrade managers and working closely with various internal teams to ensure delivery of tailored solutions that meet customer needs.

Key Responsibilities:

• Information Gathering: Collect comprehensive details from customers, service sales teams, and upgrade sales managers to craft precise and tailored quotes.
• Quote Preparation and Project Approval: Finalize quotes, prepare project approval documents, and ensure alignment with budget constraints and client expectations.
• Cross-functional Collaboration: Serve as the primary liaison between the upgrade team and the engineering/automation departments to align on customer requirements and finalize approvals.
• Meeting Participation: Actively participate in discussions with customers and internal managers from the service and upgrade sectors to gather insights and feedback.
• Documentation and Risk Management: Ensure all relevant project documentation is complete and accurate to minimize risks and avoid unforeseen issues during project execution.
• Project Execution Oversight: Monitor and control the project execution phase, ensuring a sharp focus on the cost versus sales throughout the project lifecycle.
• Handover Phase Management: Play a critical role in the transition from sales to project management, ensuring a seamless handover.
• Analysis and Reporting: Conduct root cause analysis for cost overruns and profit fluctuations to identify underlying issues and recommend solutions.

Qualifications:

• Experience in project management, sales, or a related field, preferably in a technical or engineering environment.
• A bachelor degree within Mechanical or Mechatronics Engineering is required.
• Strong organizational and communication skills, with the ability to manage multiple tasks and stakeholders effectively.
• Demonstrated ability to work collaboratively in a team-oriented environment.
• Proficiency in handling project documentation and financial assessments.

Location: Izmir, Turkey