LES BENJAMINS is a luxury streetwear brand founded by Bunyamin Aydın in Istanbul. Each product comes with an aesthetic philosophy that translates local stories, deep-rooted cultural influences, and rituals into the craftsmanship of comfort. Bunyamin Aydin embraces exploration by touching into cultural landscapes with a style that manages to defy cliché and, at the same time, fuels the eagerness to discover and rethink the unknown. East now.

We are currently looking for a new team member as “IT Specialist”, willing to join us in our Istanbul HQ, Position will report to IT Manager.

Job Responsibilities

• Meeting the demands reported by the users, analyzing and producing solutions on the spot or remotely
• Ability to create solutions for system management, network solutions, office applications, windows, hardware issues related to desktops, computer peripherals, such as printers, scanners, hard drives, monitors, etc.
• Taking ownership of all IT related issues of both head office and stores
• Directing problems and requests to the relevant support groups if necessary
• Ensuring the problems and requests are solved on time by staying in contact with other units or suppliers related to the supported applications
• Providing feedback to the users or the units that opened the registration about their registration
• Updating the information transmitted by users or support units
• Making reports about the registration process when the necessary situations
• Reporting regarding the registration process when the necessary
• Solving the related problems by paying current stores visits
• Providing the necessary technical IT support in during the new stores openings and installation processes

Skills:

• Have a two-year associate degree or a four-year bachelor’s degree in engineering, computer science or a related field
• Min. 2 years of experienced in end user support services and ability to provide great customer service
• Extensive knowledge of information technologies and systems
• Experienced in IT hardware (computer, printer, monitor, etc.) and software (antivirus, EMS, etc.)
• Experienced in the configuration and application network infrastructure (LAN, WAN, WLAN, Manageable Switch, Firewall)
• Able to provide the installation and management of Microsoft Windows operating systems and office applications
• Good command of written and spoken English is a must
• Strong communication and planning skills
• Analytical thinking, result oriented, enthusiastic, self-motivated, positive and energetic

Les Benjamins is committed to fostering a vibrant, inclusive, and creative workplace. We encourage individuals who share our passion for fashion, culture, and exceptional guest service to apply.