Assistant Front Office Manager

An exceptional opportunity presents itself for Assistant Front Office Manager to be part of the flagship Rixos Tersane İstanbul, It is a newly constructed hotel that will be representative of refined hospitality, Rixos Tersane İstanbul will present 432 bedrooms,

You will be part of a strong pre-opening “Front Office” team who will be showcasing the property,

Responsibilities:

• Assists the Front Office Manager in administering Front Office functions and supervising staff on a daily basis, 
• Front Office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk, Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process, 
• Ensures guest and employee satisfaction and maximizes the financial performance of the department,
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example,
• Encourages and builds mutual trust, respect, and cooperation among team members,
• Supervises and manages employees, Managing all day-to-day operations, Understanding employee positions well enough to perform duties in employees' absence,
• Ensures employee recognition is taking place on all shifts,
• Establishes and maintains open, collaborative relationships with employees.

Qualifications:

• University degree,
• Minimum 5 years of Front Office experience in five-star hotels of which at least two years in supervisory position,   
• Team Oriented,
• Fluent in English,
• Strong internal and external communication skills, both verbal and written,
• Organizational skills.